This Privacy Policy is practiced by Evrchat (Evrchat Co Pty Ltd, Evrchat Group Inc, “we”, “us” and “our”) and by accessing and / or using our Product (software, website, contents, and documents) and Service, you (User and your) agree to our Privacy Policy.

This privacy policy explains how information is collected, used, protected, and disclosed by Evrchat in accordance with Australian Privacy Principle (APP) and General Data Protection Regulation (GDPR) of European Union and it applies to information collected when you use or access our Product or when your information is submitted using our Product.

“Content” means materials and information published by Evrchat.

“User Content” means any relevant information the User may be permitted to post, upload, publish, submit, or transmit using Evrchat.

“Personal Information” means any sensitive information including User’s identity, security and financial information provided by the User to Evrchat, including, but not limited to

• Your name, gender, and images of you
• Your contact details, including email address, mailing address, street address and/or telephone number.
• Your credit card details.
• Your preferences including purchase of our product.
• Your demographic information, such as postcode.
• Details of products and services we have provided to you and/or that you have enquired about, and our response to you.
• Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour.
• Information about your access and use of our Site, through use of internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
• Additional personal information that you provide to us, directly or indirectly, through your use of our website, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
• Any other personal information requested by us and / or provided by you or a third party.

Collection of information

Following are the types of information and the ways we collect this information.

• Information you provide to us to use our product and services, and this includes, but not limited to your name, email, username, passwords, and phone number.
• Information on usage, log, device, settings, browser, usage activity, date and time of your usage and referral URL
• Information collected by cookies and other tracking technologies. We may contract to third party providers to provide better service to our users, but these providers are not permitted to use this information collected on our behalf except to conduct and improve our business.
• User Content

Use of information

Information we collect may be used for various purposes including,

• Provide, operate, maintain, and improve Evrchat service.
• Enable you to access and use our service.
• Send you technical information, updates, security, administration, and support.
• Provide you services and features you request, customer service and support.
• Respond to your comments, questions, requests.
• Communicate with you about services, features, surveys, newsletters, offers, promotions, events, and other information on Evrchat and its selected partners.
• Monitor and analyse trends, usage, and activities in connection with Evrchat services and marketing and advertising purposes.
• Investigate and prevent fraudulent transactions, unauthorised access to Evrchat service and other illegal activities.
• Personalise and improve Evrchat service.

Sharing and disclosure of information

We will not share personal information about you or any user content with any third parties except

• To vendors, consultants, and other service providers
• In compliance with laws, regulations, legal process, or government request.
• Business Transfers such as merger, sale, financing, or acquisition.
• Aggregator and / or anonymized data with third parties that does not directly identify you.
• Our partners

Storage and Security

Your Personal Information is held by Evrchat in accordance with GDPR and section 11.1 of APP and destroyed or de-identified in accordance with section 11.2 of APP.

We are committed to ensuring that the personal information we collect is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

You may access your account information and our service only through your individual username including email and password. To protect your information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been compromised in any way.

Links to third party websites

We may include links to third party websites in our website and when you go to the linked third-party websites, you are governed by the privacy policies of those linked third party websites and not that of Evrchat.

Your rights and choices

You may update or delete your information at any time. You may also deactivate your Evrchat account any time, but we may retain your information for certain period in accordance with law and / or for our business reasons.

You can request Evrchat to provide information about how your information is processed by us and on behalf of our partners.

Most web browsers are set to accept cookies by default and usually, you can set your browser to delete or reject browser cookies and to prompt you before accepting such cookies. However, if you choose to reject or remove browser cookies, Evrchat service could be affected.

Updates to privacy policy

We may update our policy from time to time and revise the “last updated” date at the end of privacy policy. In some cases, we may notify you the update on our website home page or through email. If there are any material changes to our privacy policy, we will notify you by email prior to the change become effective. We encourage you to read the privacy policy time to time. If you disagree with our privacy policy, you need to close your account and stop using Evrchat. Your use of Evrchat after posting of such changes will constitute your consent to such changes.

Contacting us

For all matters related to this privacy policy, please contact us using the form on our website.

Last updated: 1 May 2024