Evrchat is a Cloud CRM Software, designed for Managed Service Providers like you, to boost customer service.

By using Evrchat, you can remove friction, improve engagement, provide faster response, and reduce time to resolve IT sales and support matters.

You can improve processes, productivity, and efficiency, and reduce costs.

You can improve customer satisfaction, retention, and upsell to your existing customers.

You can improve customer and Agent experience.

You can be competitive and deliver what your potential and existing customers are looking for, to achieve their outcomes.

Evrchat is simple and easy to use and can be used instantly without downloading to devices.

We have a deep understanding of how Digital Transformation, IT services, CRM, and Automation work together, for both MSPs’ and their customers’ success.

Unlike a generic CRM software, Evrchat is specifically designed for MSPs and their customers.

MSPs of all sizes can use Evrchat to improve sales, marketing, support, customer satisfaction and business performance.

Through our offerings and partnerships, we enable MSPs to overcome their challenges, benefit continuously and stay competitive.

You can use Evrchat for free and without using any credit card.

We will notify you when there is any change in the subscription.

The trial period is for two months, but we can extend the trial upon your request one week before the expiry date.

Evrchat lets you customise all your IT sales and support services in just a few clicks, to determine intents and service needs of potential and existing customers precisely and provide fast response. You can upskill your Agents in specific services to serve customers better and meet their expectations.

AI-driven Virtual Assistant handles many customers and enables fast, frictionless, seamless, and efficient customer service to your potential and existing customers.

Virtual Assistant interacts with them, understands their intents and service needs, and connects service-specific Agents wherever they are, to serve them using text chat and calls.

You can simplify workflows for your IT services, reduce human errors, save Agents’ time, eliminate routine tasks, and make their work more interesting and involving.

You can improve productivity and use Agents’ resources effectively, which means, they can focus on meaningful tasks.

Your customers and Agents can interact using text chat and voice / video calls, instantly and in real time on your website, without using emails, phone numbers, and IVRs.

Agents can contextualise, personalise services, resolve fast, and build trust with customers.

By default, voice / video calls come with HD quality and all participants can screenshare.

Key data and insights related to customer journey, interactions, sales, marketing, and support are displayed in a dashboard for full visibility, easy analysis and tracking to improve customer satisfaction and business performance.

Security is a top priority in all our designs. By default, text chats and voice / video calls are encrypted for safety and security of all participants.

To start with, your Admin needs to sign up and they can start using Evrchat after receiving an email confirmation from us.

The demo video explains how to use Evrchat.